Kurma Yoga USA stands behind our packaging and our customers.
Crystal singing bowls are extremely fragile and can break during shipping, but 97% of the time they arrive safely.
If you purchased a bowl from this website (kurmayogausa.com) or from Amazon.com (from seller Kurma USA) and received a broken bowl, we guarantee it will arrive safely, or we will replace it for free :)
Simple contact us by emailing firstname.lastname@example.org within 10 days of receiving your bowl, with a photo of it broken in its original packaging and we will send out a new bowl upon verification of your order details.
You will not need to ship us the broken bowl back and your free replacement bowl will ship out to you quickly, totally free.
Email us directly at email@example.com so we may assist you.